FAQS - GAME OVER Escape Rooms Lecce

Everything you need to know before playing at GAME OVER Escape Rooms Lecce, Via Orsini Ducas 11. We have three scenarios: School of Magic and The Lost City of Atlantis, suitable for all ages, and Casa Fantasma, our horror scenario, which is off-limits to unaccompanied players under 14. Every game lasts 60 minutes, each room takes up to 8 players, and larger groups of up to 24 can compete head-to-head in Challenge Mode. Bookings are online only, and the times you see on the website are the ones actually available. Below you'll find answers about prices, children, bookings, cancellations, birthdays and Challenge Mode.

Rooms Info & Safety

Can we come and see the rooms/scenarios before booking?

Absolutely not! Our rooms are Top Secret. Only those who book, pay, and participate can cross the threshold and discover the mysteries inside. We wouldn't want to spoil the surprise!

Can I leave the room at any time? Am I actually locked in?

Of course you can leave! You are not legally or physically trapped inside (otherwise, it would be kidnapping!). You can exit at any time if you feel the need; your safety and comfort always come first.

I am claustrophobic, can I still play?

Yes! Our rooms are not tight, dark crawlspaces. They are spacious environments equipped with state-of-the-art ventilation systems, so you will never feel suffocated.

Are the rooms air-conditioned? Is it hot in the summer?

It is super cool inside Game Over! In August, when it's boiling hot outside, our rooms are perfectly air-conditioned. We are the ideal place to spend an afternoon—once you step inside, you won't want to leave!

Casa Fantasma & Scare Factor

Is Casa Fantasma really that scary?

Yes, Casa Fantasma is genuinely scary! It is an incredibly immersive and high-tech horror scenario. While fear is subjective, we strongly advise against it for players with heart conditions or severe anxiety. If you prefer to avoid the thrills, you can choose our other pure adventure rooms—they are equally spectacular, high-tech, and breathtaking!

Are there live actors inside Casa Fantasma?

No, at Game Over we don't need live actors! We use cutting-edge technological and scenic systems that guarantee a 360-degree immersive experience. You will feel like you are inside a Hollywood horror movie thanks to our special effects, without needing real people in the room.

If I enter Casa Fantasma, get scared, and want to leave, do I get a refund?

We have a special rule for the faint of heart: if you enter Casa Fantasma and get so scared that you want to leave within the first 5 minutes of the game, you will receive a full refund. If you exit after the first 5 minutes, unfortunately, no refund can be issued.

Children and Minors

Can children play alone?

Children under 7 cannot play alone: they must be accompanied inside the room by an adult. (And a quick reminder: children under 7 play for free!)
From age 7 onwards, kids can play on their own and pay the full rate. Our scenarios are safe and child-proof, and our Game Masters and staff are always ready to support, help and guide them throughout the adventure. It will be a fantastic experience in total safety. The only exception is Casa Fantasma, which is off-limits to under-14s unless they are accompanied inside the room by an adult or by players aged 14 and up.

Is Casa Fantasma strictly forbidden for children under 14?

Yes, access to Casa Fantasma is forbidden for children under 14, unless they are accompanied inside the room by an adult or by players aged 14 and up, as the atmosphere is intense and younger children can be easily frightened.

Bookings, Pricing & Group Sizes

How much does it cost to play?

Prices are per person and depend on how many players are inside each room:
• 2 people: €25.00 per person
• 3–4 people: €22.50 per person
• 5–8 people: €20.00 per person (our minimum rate; maximum 8 people per room)

Children under 7 play for free (an adult must be in the room with them); from age 7 the full rate applies. Note: the price is based on the players inside each individual room, not on your total group. If you are more than 8, check out Challenge Mode.

How long does the game last? And what if we lose?

You have exactly 60 minutes to solve all the puzzles. You must give it your all to win! But if things go wrong, don't worry: you can come back and replay the same room with a 50% discount on your second attempt!

Can 9 people play inside one room?

No. For safety reasons, the maximum is strictly 8 people per room. If you are 9 or more (up to 24), you will split across multiple scenarios in Challenge Mode: two scenarios for groups of up to 16, three scenarios for up to 24. Pricing is calculated per room, so split so that every room has at least 5 players and everyone pays the minimum rate of €20.00 (e.g. a group of 10: 5 + 5, not 6 + 4). Plus, Challenge Mode comes with medals, an official winner announcement and a final photo with plenty of bragging rights!

Can I book by phone or in person?

No. Bookings are made exclusively online through our website; we don't accept phone or paper bookings. The times shown on the website are updated in real time and are the only ones actually available, since slots that are already booked don't appear. If you run into real technical problems completing your booking, message us on WhatsApp: the Game Over Lecce team is available 24/7 and will gladly help.

Is a deposit required? Can I pay at the venue?

No deposit is required. When booking, you can choose to pay online or at the venue on the day of your game. If your group size might change, paying at the venue is the better option, because we can then adjust the price on the spot.

Can I cancel or change my booking? Are there any penalties?

No deposit is required. No penalty applies for cancellations received within 24 hours of booking. However, if close to the date you reduce your group by cancelling entire scenarios that have been reserved for a long time, we apply a percentage penalty on the value of the unused slot. The percentage depends on how much time passed between booking and cancellation. We do this because those slots could have gone to other customers who wanted to play, so if your plans change, let us know as early as possible.

If I book online, can I show up with a different number of people?

Yes, but under two important conditions:
You must choose to pay at the venue (if you already paid online, we cannot adjust it).
The new number must not violate room capacity limits. For example, if you booked for 8 and 7 show up, no problem. But if you booked for 8 and 9 show up, you cannot all fit in the same room! You must notify us immediately to open a second room in Challenge Mode (subject to availability).

Events & Clothing

Can we organize events at your venue (Birthdays, Bachelor/Bachelorette parties)?

Certainly yes! You can celebrate birthdays, bachelor and bachelorette parties and any other event with us. Just keep in mind that we are an Escape Room, not a restaurant: for purely operational reasons, food, drinks and cake-cutting are not possible inside our premises. But we've got the after-party covered; see the question below.

Where can we have food or cut the cake after the game?

We partner with some of the best venues nearby, all just a few seconds' walk away: Pizzeria Risto Pub Marien Platz, Pizzeria La Fontanina and Miscelarte Cafè. For afternoon sessions up to 7:00 PM, we recommend Miscelarte Cafè, less than a minute's walk from us. It's perfect for buffets and large tables, and you can cut your cake there in peace with excellent service.

Can I come in costume for Carnival or for my event?

Absolutely yes! Costumes and dress-ups are more than welcome. At Game Over, feel free to wear your favorite costumes to make your game experience even more memorable and fun!

Challenge Mode

What is it and how does it work?

Got a big group, a competitive streak and a burning desire to rub the win in your friends' faces? Challenge Mode is the ultimate Game Over experience! If you are more than 8 players (up to a maximum of 24), you split into teams across different scenarios and compete at the same time in a real race against the clock. Who will solve all the puzzles first? We take the competition seriously: at the end of the game we officially announce the winning and losing teams, with a final souvenir photo, medals for the podium and guaranteed bragging rights over the losers!

How are rates calculated and how should we split into teams?

The price is calculated strictly on the number of players inside each individual room (scenario), not on your total group:
• 2 people: €25.00 per person
• 3–4 people: €22.50 per person
• 5–8 people: €20.00 per person (our minimum rate; maximum room capacity)

How you split your teams is up to you when booking. Example: a group of 10 split 6 + 4 pays €20.00 each in the room of 6 and €22.50 each in the room of 4; split 5 + 5, everyone pays €20.00. Maximum capacity: 16 players for a two-scenario challenge, 24 for a three-scenario challenge. Plan your teams wisely to unlock the best rate!

How do I book Challenge Mode?

Make a separate booking on the website for each scenario you choose, within the same time block. Note: for operational reasons, the time slots of individual scenarios may be staggered by half an hour. Example: for an 8:00 PM challenge between Casa Fantasma and Atlantis, book Casa Fantasma at 8:00 PM and Atlantis at 7:30 PM. We take care of the rest, and you'll all start together at the time you originally chose!